Reduced Damage and Claims

Cargo claims cost money, time and rework. According to various industry reports, average industry LTL claim ratios range from 1.49% to 2.6% of revenue. When considering the indirect costs of damage and claims (i.e. rework, administration, lost productivity, unsatisfied customers, etc.) the real impact of claims is even more significant. A midsized shipping and logistics provider can spend several million dollars per year! The shipping and logistics industries have taken several steps to address this problem, however a considerable amount of damage and claims still persists.

Examples of How Our Containers Assist Our Customers in Reducing Damage, Claims and Costs

  1. Dedicated Runs, Milk Runs, Closed Loop Returnable Programs - Reusability Allows Your Customers To Eliminate/Reduce Packaging Costs.
  2. OS&D (Over Short Damaged), Customers with High Damage Percentage - Using our Containers and Accompanying Lids Eliminates Costly Claims.
  3. Multiple Loose Freight Going to Same Destination
  4. Food and Seed Manufactures - Spoilage and Rodents - Using our Containers and Accompanying Lids Eliminates Costly Claims and keeps Rodents out.
  5. Petroleum, Oils, and Lubricants (POL) Distribution - Using our Containers and Accompanying Lids Eliminates Contaminates, Environmental spills and are Easy to Clean.
  6. Automotive After Market - Issues with high damage percentage, using our Containers and Accompanying Lids Eliminates Costly Claims.

How We Can Help

At DW Global Group, we recognize the severity of this issue and have dedicated our business to reducing product damage and claims. We also recognize that completely eliminating damages and claims is unattainable. Our goal is to identify those areas suitable for durable metal containers resulting in significant reduction in damage and claims.

Our consultants work with you to understand the packaging and shipping requirements of your products. From these requirements, our containers are custom designed with various dimensions, weight, and durability to keep your products secure and stable while being transported.

Another strategy to reduce damage and claims is to set up a Returnable container Program. Please click here to lean more about our Returnable container Programs.